Terms and Conditions

Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the Arkadia website located at https://arkadia.id (“Site”), operated by Arkadia, a B2B provider of import, logistics, and sales services for raw materials in the vape and e-cigarette industry in Indonesia. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.

Use of the Site

The Site is provided for informational purposes only and serves as a presentation platform for our B2B services. You may use the Site to learn about our import, logistics, and sales offerings for raw materials in the vape and e-cigarette industry. Any business transactions or agreements will be conducted separately via direct communication and formal contracts.

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Site by, any third party. Prohibited uses include, but are not limited to, unauthorized access, data mining, or any activity that could harm the Site or our services.

Contact Form

Submitting information through the contact form constitutes your consent to us contacting you regarding your inquiry. Any information provided is subject to our Privacy Policy. We reserve the right to respond or not respond to inquiries at our discretion.

Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Arkadia or its licensors and is protected by Indonesian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any Site content without our prior written consent.

Disclaimers

The Site and its content are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

Any information provided on the Site regarding our services is for general informational purposes only and does not constitute professional advice. You should consult with qualified professionals before making business decisions related to imports, logistics, or raw materials in the vape and e-cigarette industry.

Limitation of Liability

To the fullest extent permitted by law, Arkadia shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of the Site, or any content obtained from the Site.

Our total liability for any claim arising from these Terms or your use of the Site is limited to the amount you paid us in the twelve (12) months preceding the claim, if any.

Indemnification

You agree to indemnify and hold harmless Arkadia, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of your use of the Site or violation of these Terms.

Governing Law

These Terms are governed by the laws of the Republic of Indonesia, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be resolved exclusively in the courts located in Jakarta, Indonesia.

Changes to the Site

We reserve the right to modify, suspend, or discontinue any part of the Site at any time without notice. We may also update these Terms from time to time. Continued use of the Site after changes constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms, please contact us at admin@arkadia.id